Slow support replies
Small fixes wait days while sales are affected.
Sound familiar?
Growing backlog
Improvements pile up because nobody owns the store.
Risky updates
Theme and app updates break things without proper testing.
Our maintenance & support
service includes
Everything below is included — scoped clearly, so you know exactly what you're getting.
Bug fixes & troubleshooting
Theme & app updates
New sections, pages & features
Monthly health & speed checks
Priority response times
Monthly summary report
Pricing guidance
Fixed quotes for maintenance support after a short scoping call. Most Shopify work is fixed-scope after a short call. Start with a free store audit, then a clear quote before we build.
How we work
A clear, predictable path for your maintenance & support project, with you in the loop at every step.
1
Onboard
Learn your store and set up access.
2
Request
Send tasks via email or your tool.
3
Deliver
Tested fixes and features shipped.
4
Review
Monthly check-in and planning.
Recent Shopify work
Store buildUX/UI design
Squire Locks
A rebuilt storefront with clearer product pages and a faster path from browsing to checkout.
UX/UI designTheme development
Aura
A personalised skincare concept with guided product discovery and a mobile-first shopping flow.
Landing pagesCRO
Userpath
High-velocity landing pages built to turn paid traffic into leads and sales.
Frequently asked questions
Monthly plans include a block of hours with priority response; unused hours and rollover depend on the plan.
Yes. We start with a quick audit, then take over maintenance and fix what's needed.
Response times depend on the plan, with critical issues handled first.
Share your store URL and goals, book a short call, or submit the free audit form. You get a clear next step and a fixed quote before any build work.
See what's holding your store back from converting
Get a free, no-obligation CRO audit of your Shopify store's funnel, speed and checkout.